In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 2026 - 09:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 17, 2026 09:00 - Mar 24, 2026 09:00 EDT
Scheduled - We are performing Integrations upgrades as part of ongoing platform stability and performance improvements. This work will be completed in a controlled maintenance window to ensure reliability and allow for close monitoring throughout the process.

Maintenance Timeline
— Monday, Mar 17: Maintenance window begins
— Tuesday, Mar 18 : Continued Integrations updates and validation
— Thursday, Mar 19: Maintenance completion and final verification

We do not expect disruption to your store during this update. The work is being performed in a manner designed to minimize impact while improving overall system performance.

Mar 17, 2026 09:00 - Mar 24, 2026 09:00 EDT

About This Site

We use this page to keep you informed about any significant incidents affecting our services.

Stay Updated: You can subscribe to email notifications. Emails are sent for major ongoing incidents. Minor updates will appear here but won’t trigger an email.

Need Help? Contact our support team via the chat in your admin dashboard or in our Knowledge Base (http://docs.evolutionx.io/).

EvolutionX US / CA Under Maintenance
90 days ago
99.98 % uptime
Today
Storefront Under Maintenance
90 days ago
99.99 % uptime
Today
Admin Under Maintenance
90 days ago
99.98 % uptime
Today
EvolutionX EU / UK Under Maintenance
90 days ago
99.99 % uptime
Today
Storefront Under Maintenance
90 days ago
99.98 % uptime
Today
Admin Under Maintenance
90 days ago
100.0 % uptime
Today
Data Centers Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS elasticbeanstalk-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS apigateway-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS elasticbeanstalk-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS apigateway-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Storefront — US / CA
Fetching
Admin — US / CA
Fetching
Storefront — UK / EU
Fetching
Admin — UK / EU
Fetching
Mar 19, 2026

No incidents reported today.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

Unresolved incident: Integrations.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
Resolved - We experienced an elevated loading times in EvolutionX Storefronts hosted in the US/CA region. We added protections against bot scraping while adding additional DB resources. The issue is resolved.
Mar 11, 14:05 EDT
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026
Resolved - This incident has been resolved.
Mar 8, 08:26 EDT
Monitoring - Additional resources and blocks are having the required effect, response times for storefronts have returned to normal.
Mar 8, 08:06 EDT
Identified - We're experiencing an elevated level of errors in EU/UK region of EvolutionX Storefront hosting. We've identified large volume of scraping from many IPs and are adding resources and blocking rules to respond. Services are returning to normal.
Mar 8, 08:01 EDT
Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.