All Systems Operational

About This Site

We use this page to keep you informed about any significant incidents affecting our services.

Stay Updated: You can subscribe to email notifications. Emails are sent for major ongoing incidents. Minor updates will appear here but won’t trigger an email.

Need Help? Contact our support team via the chat in your admin dashboard or in our Knowledge Base (http://docs.evolutionx.io/).

Uptime over the past 90 days. View historical uptime.
EvolutionX US / CA Operational
90 days ago
99.98 % uptime
Today
Storefront ? Operational
90 days ago
99.97 % uptime
Today
Admin ? Operational
90 days ago
99.99 % uptime
Today
EvolutionX EU / UK Operational
90 days ago
99.96 % uptime
Today
Storefront ? Operational
90 days ago
99.92 % uptime
Today
Admin ? Operational
90 days ago
99.99 % uptime
Today
Data Centers Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-west-2 ? Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS elasticbeanstalk-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS apigateway-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS elasticbeanstalk-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS apigateway-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Storefront — US / CA
Fetching
Admin — US / CA
Fetching
Storefront — UK / EU
Fetching
Admin — UK / EU
Fetching
Nov 28, 2025

No incidents reported today.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025
Elevated Errors in Storefront
Resolved - This incident has been resolved.
Nov 23, 15:24 EST
Monitoring - We're experiencing an elevated level of errors in EvolutionX Storefront and we have adjusted the server capacity and we are monitoring it.
Nov 23, 09:19 EST
Nov 22, 2025

No incidents reported.

Nov 21, 2025
Elevated Errors in Storefront
Resolved - This incident has been resolved.
Nov 21, 15:23 EST
Monitoring - We're experiencing an elevated level of errors in Ireland UK hosted EvolutionX Storefronts at about 7am. Automated and manual steps were taken which returned sites to stable performance and we continue to monitor it.
Nov 21, 03:50 EST
Nov 20, 2025

No incidents reported.

Nov 19, 2025
Email sending impacted in the US Region.
Resolved - This incident has been resolved.
Nov 19, 12:58 EST
Update - All emails in the backlog have been completed.
Nov 19, 12:05 EST
Monitoring - Email sending was impacted in the US region. A fix was deployed at 11:14am EST and sending the backlog of emails should be completed by no later than 12pm EST.
Nov 19, 11:51 EST
Elevated Errors in Admin
Resolved - This incident has been resolved.
Nov 19, 12:57 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 12:47 EST
Identified - Load issues are resolved. A separate issue effecting menu widgets has been identitied and an update is being prepared for deployment.
Nov 19, 12:30 EST
Update - We are continuing to investigate this issue.
Nov 19, 11:59 EST
Investigating - We're experiencing an elevated level of errors in EvolutionX Admin and are currently looking into the issue.
Nov 19, 11:55 EST
Nov 18, 2025
Admin Menu Manager returning incorrect results.
Resolved - After being notified of unexpected menu records showing in the Admin, we investigated and deployed a change to resolve the issue. We have reviewed other parts of the code and no other instances have been found.
Nov 18, 13:21 EST
Elevated errors detected effecting Emails sent.
Resolved - The team responded to an alert of elevated errors related to email sending. After a fix was deployed to resolve the issue, a small number of emails effected were resent.
Nov 18, 10:36 EST
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage