Update - All stores are now working and we are continuing to add resources and resolve the issues with search that caused the load issues. Stores are all using legacy search while this is in progress.
May 28, 2026 - 09:20 EDT
Identified - The issue has been identified and a fix is being implemented. The issues is effecting some US stores and more resources are being added.
May 28, 2026 - 09:11 EDT
Update - We are continuing to investigate this issue.
May 28, 2026 - 09:08 EDT
Investigating - We're experiencing an elevated level of errors in EvolutionX Storefront and are currently looking into the issue.
May 28, 2026 - 09:07 EDT
We use this page to keep you informed about any significant incidents affecting our services.
Stay Updated: You can subscribe to email notifications. Emails are sent for major ongoing incidents. Minor updates will appear here but won’t trigger an email.
Need Help? Contact our support team via the chat in your admin dashboard or in our Knowledge Base (http://docs.evolutionx.io/).
EvolutionX US / CA
Operational
90 days ago
99.98
% uptime
Today
Storefront
Operational
90 days ago
99.97
% uptime
Today
Admin
Operational
90 days ago
100.0
% uptime
Today
EvolutionX EU / UK
Operational
90 days ago
99.97
% uptime
Today
Storefront
Operational
90 days ago
99.94
% uptime
Today
Admin
Operational
90 days ago
99.99
% uptime
Today
Data Centers
Operational
90 days ago
100.0
% uptime
Today
AWS cloudfront
Operational
90 days ago
100.0
% uptime
Today
AWS rds-us-west-2
Operational
90 days ago
100.0
% uptime
Today
AWS dynamodb-us-west-2
Operational
90 days ago
100.0
% uptime
Today
AWS elasticbeanstalk-us-west-2
Operational
90 days ago
100.0
% uptime
Today
AWS ec2-us-west-2
Operational
90 days ago
100.0
% uptime
Today
AWS s3-us-west-2
Operational
90 days ago
100.0
% uptime
Today
AWS apigateway-us-west-2
Operational
90 days ago
100.0
% uptime
Today
AWS rds-eu-west-1
Operational
90 days ago
100.0
% uptime
Today
AWS dynamodb-eu-west-1
Operational
90 days ago
100.0
% uptime
Today
AWS elasticbeanstalk-eu-west-1
Operational
90 days ago
100.0
% uptime
Today
AWS ec2-eu-west-1
Operational
90 days ago
100.0
% uptime
Today
AWS s3-eu-west-1
Operational
90 days ago
100.0
% uptime
Today
AWS apigateway-eu-west-1
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.