All Systems Operational

About This Site

We use this page to keep you informed about any significant incidents affecting our services.

Stay Updated: You can subscribe to email notifications. Emails are sent for major ongoing incidents. Minor updates will appear here but won’t trigger an email.

Need Help? Contact our support team via the chat in your admin dashboard or in our Knowledge Base (http://docs.evolutionx.io/).

Uptime over the past 90 days. View historical uptime.
EvolutionX US / CA Operational
90 days ago
99.99 % uptime
Today
Storefront Operational
90 days ago
99.99 % uptime
Today
Admin Operational
90 days ago
100.0 % uptime
Today
EvolutionX EU / UK Operational
90 days ago
99.91 % uptime
Today
Storefront Operational
90 days ago
99.9 % uptime
Today
Admin Operational
90 days ago
99.91 % uptime
Today
Data Centers Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS elasticbeanstalk-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS apigateway-us-west-2 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS elasticbeanstalk-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS apigateway-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Storefront — US / CA
Fetching
Admin — US / CA
Fetching
Storefront — UK / EU
Fetching
Admin — UK / EU
Fetching

Aug 9, 2026

No incidents reported today.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Performance Issues in Storefront for EU/UK stores
Resolved - This incident has been resolved.
Aug 5, 10:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 07:58 EDT
Update - We have identified an issue reading a caching table and resulting in a hot partition. A fix has been identified and is currently being developed. We'll update this issue as we monitor the deployment of the fix and resolution of the hot partition.
Aug 5, 06:09 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 5, 06:04 EDT
Investigating - We're experiencing an performance issues in EvolutionX Storefront for EU/UK stores and are currently looking into the issue.
Aug 5, 05:41 EDT

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Elevated Errors Affecting EvolutionX Storefronts in the EU and UK
Resolved - We have deployed a fix and disabled the trending search feature while we review the resources needed for this feature.
Jul 29, 08:36 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 29, 07:49 EDT
Update - We are continuing to investigate this issue.
Jul 29, 07:27 EDT
Investigating - We are currently experiencing an elevated level of errors affecting some EvolutionX storefronts in the EU and UK region.

Customers may experience intermittent issues with storefront browsing, search functionality, and page load performance.

Our team has identified the affected services and is actively investigating the root cause while working to stabilize the environment.

We will provide further updates as more information becomes available.
Jul 29, 06:30 EDT

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage