Admin Unresponsive

Incident Report for EvolutionX

Resolved

The Admin application was partially unresponsive during a 15 minute gap (3:35 PM UTC to 3:50 PM UTC) while the system was loading more resources to handle the sudden volume of requests. The engineering team quickly jumped into identifying and fixing the problem. The Admin is back fully operational. There was no impact to the storefront.

Posted Jan 09, 2026 - 11:18 EST

This incident affected: EvolutionX US / CA (Admin).